SERVICE LEVEL AGREEMENTS (SLA)
Vikela electronics Pty Ltd, has long term relationships with our clients build on honestly, quality work and trust.
As a service provider, we are customer specific rather than product specific and have worked with most products available in South Africa as well as high-end products used by the banking sector. We have across the board accreditation on most products.
Vikela offers very affordable and moldable SLA’s to their clients and can package SLA products to meets the customers’ needs VS affordability. We will always be able to help you.
Below are some building have/being maintained by Vikela Electronics Pty Ltd.
Vikela Electronics maintains FNB’s corporate HO, situated in Johannesburg CBD. The Campus includes 5 Building all linked. It is truly a city protected by over 1600 cameras, 40 plus NVR’s and access control for over 400 doors. There is a large quantity of speed gates, turnstiles, vehicle barriers and visitor card swallowers. The CCTV and Access control and other systems are integrated with each other providing complete control over these systems. The combination of the above allows for secure entry and exit to the buildings and areas within the building. Vikela has a satellite office at E Block.
Vikela is responsible for the maintenance of all these systems as well as the safe and easy access of the building to the 23k plus occupants.
Talis House situated in Johannesburg CBD.
Vikela maintains their CCTV, Access control, turnstiles and booms. Vikela maintins their Threshold 2000 automated mantraps in all entrances.
Vikela works through Atterbury FM.
FNB Place is situated in Johannesburg CBD.
After Vikela upgrading the building with CCTV and Access control and other systems used by FNB we continued to maintain this building. There are 100’s of cameras and access control doors attended to daily.
ABSA Towers situated in Johannesburg CBD.
Vikela maintained the Threshold 2000 automated mantraps in all entrances.